Shipping policy
Last updated: March 18, 2026
At Louryx, we aim to provide a fast, reliable, and smooth delivery experience for all customers.
Order Processing
- Orders are processed within 1 to 3 business days after confirmation
- For Cash on Delivery (COD), orders are confirmed via phone call or SMS before shipping
- Once your order is shipped, you will receive a confirmation message with delivery details (if applicable)
Delivery Time (Kenya 🇰🇪)
- Kenya: 3 to 7 business days (average)
- Delivery times may vary depending on location, courier availability, and order volume
We always work to ensure your order arrives as quickly as possible.
Shipping Fees
- We may offer free shipping on selected orders or promotions
- If shipping fees apply, they will be clearly shown at checkout or confirmed during order confirmation
Cash on Delivery (COD)
- Payment is made upon delivery in Kenya
- Please ensure someone is available to receive and pay for the order
- Refused or fake orders may lead to restrictions on future purchases
Tracking & Updates
- Some orders may include tracking information depending on the courier used
- You will be notified about your order status via SMS or phone call
Address Accuracy
Please make sure your shipping address and phone number are correct.
We are not responsible for delays or failed deliveries due to incorrect information.
Delivery Issues
If you experience any issues or delays, our support team is available to help you.
Contact Us
For any questions related to shipping, please contact: